ActionBase -Driving People & Processes

Audit, Compliance & Exceptions: The ROI Behind Managing Human Centric Processes

Human Process Management is an attempt to bring order, tracking and management to human processes in organizations. Managing human processes allows for codification and optimization of these processes, lowers email overload and ensures follow up to completion of the process. People usually choose e-mail for human process management because of its familiarity, flexibility and ubiquity, even though it causes information overload; is unstructured, with no way to track or ensure follow-up; and provides no repeatability or way to prioritize and measure performance.

Webinar attendees will learn how to manage human centric processes such as audit & compliance integrated with Microsoft Outlook, enabling users to initiate, follow up and track actions more efficiently to generate direct time and cost savings. Executives will show actual customer case studies on how Human Process Management is used and the ROI related to deploying such a system. In addition, attendees will learn how HPM systems are complementary to BPM (Business Process Management), CRM (Customer Relationship Management), SFA (SalesForce Automation) and other out of the box process management tools.

Who: Jacob Ukelson, CTO and Eyal Sherman, VP Business Solutions at ActionBase.
When: Tuesday, Jan 27th, 2009 at 3:30 p.m. GMT